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What is the Benefit to giving up on a brand?

I have to admit, I’m done with Benefit cosmetics.  When I first saw them, I loved the look of the pinup girls and pinks.   I had my face done once and bought a face cream I didn’t care for.  Then I bought the Bathina stuff from Sephora because it looked so cute but was disapointed by it!  Benefit products definately look better in the box than they look/feel on me!  I don’t know what it is, just cannot get into their products.  It’s to the point that I steer TOTALLY clear of their counter because the look of the products is what gets you, not the quality.  When do you give up on a brand?

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